Like many organisations worldwide, we are currently affected by a global Microsoft 365 outage, causing intermittent disruption to some of our systems and services, including email (Outlook).

Our IT teams are aware of the issue and are closely monitoring Microsoft's progress as they work to restore normal service. We apologise for any disruption or delayed replies this may cause and appreciate your patience while Microsoft resolves the issue.

Further updates will be provided here as soon as more information becomes available.

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Delivering the Strategy

The Strategy is deliberately ambitious, and we recognise that the associated activities will take time and have therefore set a realistic and incremental roadmap for change.

The planned pace of delivery will be aligned to the capacity available within the organisation to support this work, also recognising the need to support employees in a cultural shift towards the concept of information as a customer-driven corporate asset

When we are developing and delivering activities as part of this Strategy, we will adopt the following principles:

  • Support innovation.
  • Collect once, use many times.
  • Privacy by design.
  • Be transparent and fair.
  • Be safe and secure.
  • Collaborate where possible.