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1. Strategic Framework

"We will treat information and data as a key corporate asset to support improved decision making and best use of resources"

Principles:

  • Clearly understand corporate roles and responsibilities relating to Information and Data Management.
  • Clearly understand the information and data we hold and its value to the organisation.
  • Provide assurance that information security is effectively managed.
  • Operate effectively and transparently within the appropriate legal frameworks.
  • Make our information and data available when and where it is needed.
  • Ensure our information and data is standardised to facilitate sharing and reuse.
Strategic Framework actions
No.Action
1 Identify relevant employees across the organisation who undertake an information management role and clearly define their roles and responsibilities. 
2 Have a clear understanding of what our Information and Data Assets are, where they are held, and who is responsible for them.
3 Understand how and where data is gathered currently across council services; including where data is duplicated and where there are gaps.
4 Undertake and retain required and relevant security accreditations which will provide assurance to Elected Members and customers of Flintshire that good practice approaches underpin corporate Information and data management.
5 Ensure that the council is meeting its legal obligations in relation to relevant Information Management Legislation (e.g., GDPR, FOI, EIR etc.).
6 Ensure the council has a full suite of approved and published Information and Data Management policies and procedures that meet both legislative and strategic requirements.
7 Clarify the framework for information and data sharing across the organisation and its partners to support employees to feel more confident to use information proactively and appropriately to improve services and outcomes for customers and customers.
8 Continue to develop the councils approach to standardisation of address data to facilitate a 'single view’ of a property.
9 Develop the councils approach to standardisation of customer data to facilitate a 'single view’ of a customer'.
10 Better understand the flow of information and data across the organisation to allow us to identify duplication and share and re-use it more effectively.
Information and Data Management Strategy
Supporting Our Legal Responsibilities & Other Strategies
The Vision
If we get it right what will it look like?
Delivering the Strategy
Resource Planning to Support Delivery
1. Strategic Framework
2. Technology and Systems
3. Awareness and Skills
4. New Ways of Working
Governance