Disrepair of Privately Rented Property
The Housing Standards Team works to engage with private sector tenants, giving them a voice and responding to their needs. It is a priority for Flintshire County Council to support tenants and raise standards. We believe that everyone has the right to live in a home, which is in good repair, has ready access to all necessary amenities, is safe and is free from significant hazards.
A list of the possible 29 housing hazards under the Housing Health and Safety Rating System is available to view via this hyperlink.
What should I do if I feel my accommodation is not up to the standard?
The first point of contact should always be the owner/landlord of the property to discuss your concerns and ask that any defects be put right. Remember they may not even know that work is required to the property.
The owner/landlord should then be given a reasonable time period to carry out the repairs. This time period is very much dependant on the type of repairs required.
A Standard Letter that you can amend and send to your landlord before we get involved is available via this hyperlink. This letter could help to resolve your concerns without our involvement.
Damp or Mould Growth
Complaints regarding damp and mould growth are very common and you may find useful advice to help you deal with the mould issue in this leaflet provided by Rent Smart Wales. If you believe there are significant defects to the heating, insulation or ventilation at your home, or the damp and mould growth is affecting your health - you should contact us.
Fitness for Human Habitation
Your home should not be unfit to live in when you start living there. This area of housing law is not enforced by the Council and a County Court would make decisions on whether your home is fit or unfit.
The first point of contact should always be the owner/landlord of the property to discuss your concerns and ask that any defects be put right. You should contact Shelter Cymru or Flintshire CAB if you believe your home is unfit.
General guidance for private tenants on Fitness for Human Habitation is available via this hyperlink.
My landlord has refused to carry out any work to the property. What can I do?
If the owner, landlord or agent of the property has refused to carry out repairs or has agreed to repairs, but fails to start them at the agreed time you can contact the Housing Standards Team.
An Environmental Health Officer will look into your enquiry and decide if further investigation or enforcement action is needed. They may need to carry out an inspection of your home and take up your case with the landlord.
You can contact the Housing Standards Team by emailing: