Alert Section

Family Information Service

Family Information Service logo

If you would like more information about choosing childcare, help available with the cost of childcare or would like to find a local childcare setting, please visit the Family Information Service Flintshire website by following the links below or telephone 01352 703500.  Our service is free and we are part of Flintshire County Council.

Due to a technical upgrade for our childcare search facility, any searches for childcare online will provide limited results at the present time while we contact providers to update their information. This upgrade will allow us to capture more detailed information for parents and provide a better search experience.

If you can’t find what you’re looking for please email the Family Information Service at with your requirements and we will get back to you. Alternatively you can contact us by telephone on 01352 703500 during normal weekday office hours (answerphone facility available during busy periods, evenings and weekends – please leave a message). Childcare providers can also contact us for more information about how this upgrade will affect you. We thank you for your patience whilst we upgrade our online systems. (new window) (new window)

Childcare Offer for Wales Digital System

If you wish to talk to the childcare offer team specifically in regards to your application or childcare offer enquiries please call the national helpline on 03000 628 628 or email

All other queries please contact the Family Information Service on 01352 703500.