Family Information Service

If you would like more information about how to choose childcare; support which may be available with the cost of childcare; help to find a local childcare setting; or any other information to help your family with health, leisure, or support needs, you have come to the right place. Our service is free, and we are a statutory service which is part of Flintshire County Council.

Our contact details are – 

• Email - fisf@flintshire.gov.uk – please tell us what your requirements are, and we will get back to you. If your email has safely reached us, you will receive an automated acknowledgement.
• Telephone – 01352 703500 during normal weekday office hours (our answerphone facility is available during busy periods, evenings, public holidays and weekends – please leave a message). 
• Social media – Search for ‘Family Information Flintshire’ or follow the link below:
  • Find us on Facebook
• Social media messaging – You can contact us via Facebook Messenger
• Online – we offer two websites for access to information whenever you choose -
  • http://www.dewis.wales – for health and well-being support serviceso
  • http://www.childcareinformation.wales/home - for information about all things relating to childcare

Childcare Offer for Wales Digital System

If you wish to talk to the Childcare Offer team about your application or if you have any Childcare Offer enquiries: -

• Please call the national helpline on 03000 628 628 or; 
• Email childcareofferapplications@flintshire.gov.uk