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Over 20,000 users have signed up to access their own personalised area on our website, My Account, where you can manage your online requests, access information about our services and more. For more information and to register for a Flintshire My Account, click the button below
We have 124 online services and have processed almost 200,000 electronic forms which feed into our business systems and help us to continue to improve and deliver easy to use, accessible digital services for our residents
Launched in August 2021, The Digital Hub promotes a range of initiatives to help people to use digital technology. This includes information on how to access devices and connection, resources to keep people safe online, training, health and wellbeing resources, digital events and activities and more. Click below to go to the Digital Hub
We are working on improving broadband speeds and connections for our residents, businesses and visitors, participating in the Local Full Fibre Network programme (LFFN) supported by the North Wales Economic Ambition Board and Welsh Growth Deal
We have implemented up-to-date infrastructures within schools to national digital standards as part of the Welsh Government HWB programme, ensuring they meet the needs of schools and provide a solid foundation for Flintshire's learners. Click to find out more about the Hwb.
Our plan, Digital Flintshire, which sets out how we will improve, develop and simplify our services, providing the best experience for everyone. There are 8 main themes
Providing all of our customers with the ability to find out information and access our services in a convenient and accessible way
Giving our workforce the right digital knowledge, skills, and tools to deliver better, simpler services
Working with others to support our businesses, residents and visitors by improving connectivity and introducing new technologies
Working with our partners to improve and develop digital systems and technologies that will connect people, places and the services they need
Ensuring that our data is protected, secure and used to help improves services for our residents and businesses
Providing the digital structure needed to support the delivery of our services and to make Digital Flintshire happen
Helping our residents by developing accessible digital services, providing tools and learning opportunities to engage with the digital world confidently and safely
Supporting our residents and learners of all ages to be competent, confident and able to engage in the digital world around them