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Concerns and Complaints

Description
Flintshire County Council is committed to dealing effectively with any concerns or complaints you may have about our services. We believe
Url
/en/Resident/Contact-Us/Concerns-and-Complaints.aspx

Concerns and Complaints Policy

Description
Concerns and Complaints Policy
Url
/en/PDFFiles/Customer-Services/2021-Complaint-Policy-Docs/Concerns-and-Complaints-Policy.pdf

Concerns and Complaints - Statement of Principles

Description
Concerns and Complaints - Statement of Principles
Url
/en/PDFFiles/Customer-Services/2021-Complaint-Policy-Docs/Concerns-and-Complaints-Statement-of-Principles.pdf

Child Protection

Description
How to report a concern about child welfare and useful contacts.
Url
/en/Resident/Social-Services/Child-Protection.aspx

Members' Code of Conduct

Description
All Members of Flintshire County Council are required to sign up to the Members' Code of Conduct as part of their
Url
/en/Resident/Council-and-Democracy/Members-Code-of-Conduct.aspx

Social Services Help for children, young people and their families

Description
Social Services for Children is here to help you;● If you live in Flintshire and● You, or your child,
Url
/en/PDFFiles/Social-Services/Childrens-Social-Services/SSfC-Social-Services-Help-for-children-young-people-and-their-families.pdf

Safeguarding

Description
Safeguarding includes everything a Council can do to keep people safe, including minimising the risk of harm and accidents, taking action
Url
/en/Resident/Diversity-and-Equality/Safeguarding.aspx

Contact Us

Description
Not sure who to contact in the Council? Need directions to one of our offices? Maybe you would like to report
Url
/en/Resident/Contact-Us/Contact-Us.aspx

Flintshire Constitution

Description
Council Constitution
Url
/en/PDFFiles/Democratic-Services/Flintshire-Constitution.pdf

Flintshire County Council Whistleblowing Policy Dec19

Description
Flintshire County Council Whistleblowing Policy December 2019
Url
/en/PDFFiles/Council-Democracy/Flintshire-County-Council-Whistleblowing-Policy-Dec19.pdf
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