Alert Section

Wales Illegal Money Lending Unit

Beat the loan sharks...bite back!

If you are a loan shark victim, or think there may be a loan shark operating in your area, contact the Wales Illegal Money Lending Unit on the 24 hour Hotline:

0300 123 3311

All calls are completely confidential.

Specialist Officers are on hand to support and assist victims and advise on debt and other problems.

It is important to know that borrowing from an unlicensed lender is not an offence.  The offence will have been committed by the lender. WIMLU will not take action against any individual who has borrowed money but will try to help to get you back on the right track.

Remember, loan sharks usually charge extortionate rates of interest which can run into thousands of percent. This creates a situation where the borrower is never able to repay the loan. Some borrowers are forced into criminal acts such as theft or drug dealing to enable them to repay loans. Female victims have been coerced into performing sexual favours to cover missed payments.

Although victims often comply they are not released from their debt, they are kept in line through fear and intimidation by the loan shark.

We hope that Wales will continue to join together to Beat the Loan Sharks and bite back!

Other sources of advice (new window) has a number of useful web pages and links to other organisation giving advice on how to deal with debt whether you are an individual or business.  

The National Debtline (new window) offers free, confidential and independent help over the phone for people in England, Scotland and Wales. You can call their helpline and also download publications from their website. 0808 808 4000

The Housing Debt Helpline Wales (new window) offers support to individuals and families  who are finding it difficult to meet their mortgage or rental payments. 0800 107 1340

Contact us

Consumer advice telephone: Welsh 0808 223 1144, English 0808 223 1133

Business advice telephone: 01352 703181(We only give business advice on matters between a business and a consumer, we do not give advice on matters that are business to business)


Write to:
Flintshire County Council Trading Standards Service,
Planning, Economy and Environment Directorate,
County Hall,

Ty Dewi Sant,
St. David’s Park,

Our Office hours are 8:30 to 17:00 Monday to Friday