Alert Section

Communication and information

Information about community events, services and facilities should be available in accessible formats, and in places where people know to look for them.

Communication and Information

What sort of projects might be relevant to this domain?

  • Community noticeboards, newsletters and local directories of services
  • Support for making information available in different formats (e.g. easy to read,  different language, large print)
  • Clear signposting to community amenities

Case Study

Activities and groups for older people – Flintshire guide

Engagement with older people has identified access to information is a priority. Older people need access to information on a variety of topics,  but in particular, information about groups and social activities is important for maintaining independence and wellbeing and feeling part of their local community.

Working with Older People’s groups, we have developed a ‘What’s on Guide’ listing the established groups, social activities and events for older people across Flintshire. The guide is a great way of sharing information on activities in Flintshire’s local communities.

The ‘What’s on Guide’ is distributed electronically through our Older People’s network which currently has more than 120 registered individuals/group contacts. It is also shared with partners offering advice and support to older people in Flintshire e.g. Single Point of Access (SPoA), statutory and voluntary sector service providers.  The Ageing Well team in Social Services are able to provide a paper copy of the guide to community groups and venues (e.g. community centres, libraries, leisure centres, Connects offices) ensuring those who are digitally excluded are not disadvantaged.

The guide helps to ensure older people are better informed about what’s on near them, providing opportunities to meet with others, make new friends or try something new.  With the growing level of interest in the guide, we have no doubt it is having a positive impact on wellbeing and is helping to tackle loneliness and isolation.  

Additional domains

Social Participation

Social Participation


Respect and Social Inclusion

Respect and Social Inclusion