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Employability Support in Flintshire

Employability Support in Flintshire

Within Flintshire, we offer two employability programmes to support local people towards employment: Communities for Work+ and Connect to Work.

Both programmes provide personalised support but are designed to meet different needs. 

When you get in touch, your circumstances and support needs provided on our submission form will ensure you are connected to the programme that is most appropriate for you.

Communities for Work Plus

Communities for Work Plus is a free and voluntary Into Employment programme for those age 16+ living in Flintshire who are out of work, not in education or have a redundancy notice and face barriers to employment.

It provides personalised one-to-one support to help people find sustainable paid employment through confidence building, training, volunteering and application and job interview support

Connect to Work

Connect to Work is a free and voluntary Supported Employment programme for disabled people, people with long-term health conditions and people facing complex barriers to employment.

It provides personalised one-to-one support to help people find and sustain meaningful, paid employment, including support for people who are already in work but are at risk of losing their job because of their health or circumstances.

Please see below to make sure that you are happy for data to used as described:

Privacy Notice

Privacy Notice – Employability Programmes

October 2026

Flintshire County Council have two employability programmes funded by UK Government and Welsh Government.    

Lawful basis for processing

Flintshire County Council will be the data controller for any personal data you have provided in relation to the Employability Programmes available in Flintshire. The information will be processed to define which employability programme is most suitable for each individual needs. 

The processing is being undertaken as part of the Council's administration of the Communities for Work+ and Connect to Work programmes and is therefore more appropriately based on public task rather than consent.

What personal data we will collect and process

Personal data is defined under the UK General Data Protection Regulation (UK GDPR) as ‘any information relating to an identifiable person who can be directly or indirectly identified by reference to an identifier’.

For these employability programme we will collect the following personal data:

  • First name(s)
  • Surname
  • Address
  • Personal email address
  • Phone number
  • Participant’s National Insurance number
  • Date of birth

Other data may also be collected but is not identified as personal data under UK GDPR.

Special Category Data:

  • Sex
  • Does your gender identity match the sex you were assigned at birth
  • Ethnicity
  • Work limiting health condition
  • Disability status
  • Criminal convictions and restrictions

This processing is being undertaken under Article 6(1)(e) Public Task and, where special category data is processed, an Article 9 condition.

What will Flintshire County Council use your information for?

We will use your information to determine eligibility for the programme and identify the most appropriate support pathway and delivery partner.

Our staff are trained to handle your information correctly and protect your confidentiality and privacy.

Flintshire County Council may share your data with:

Information is only shared with those agencies and bodies who have a need to know. For the purposes of the Connect to Work employability programme, your data will be shared with Rhyl City Strategy who are the commissioned supplier for this programme. Rhyl City Strategy require this information to check eligibility for the programme.  For the purposes of the Communities for Work Plus employability programme, your data will be shared with Welsh Government.

How will Flintshire County Council keep my data safe?

The data that Flintshire County Council collects about you will be stored on secure servers within the UK in an access controlled secure database which is regularly tested for safety and integrity. Flintshire County Council will have a formal data sharing agreement in place whenever we share your data with a third party.

Flintshire County Council has procedures to deal with any suspected data security breaches. If a suspected breach occurs, Flintshire County Council will notify you and any applicable regulator where we are legally required to do so.

How long your details are kept for:

We will keep your personal information for as long as required by the programme you receive support from and in accordance with the relevant funding requirements.

If you receive support through Communities for Work Plus (CfW+), your records will be kept for 6 years in accordance with Welsh Government requirements.

If you receive support through Connect to Work (CtW), your records will be kept for 7 years after the end of the Connect to Work programme, in accordance with Department for Work and Pensions requirements.

These retention periods apply even if you finish receiving support before the relevant programme ends. Once the applicable retention period has expired, your information will be securely deleted or disposed of in accordance with our records management policies.

More information

For further information about data protection and your rights, you can visit our Data Protection Page on the Council website.


Want to find out more?

Contact the team for an informal chat or to arrange an over the phone appointment

Email: cfwtriage@flintshire.gov.uk

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Cymunedau am Waith a Mwy - Communities for Work Plus

Are you interested?

  • Age 16+?
  • Out of work and not in college/university, or have a redundancy notice with a fixed date?
  • A resident of Flintshire?
  • Looking for a job or training?

You may be eligible for Communities for Work Plus / Connect to Work. You can refer yourself or someone else.

You can get in touch below.

Contact the team

Over 2000 people engaged

Over 550 people helped into work

What support do we offer?

  • One-to-one mentoring
  • Motivation and confidence building
  • Identify and plan a route for your career path
  • Support with CV writing, cover letters and completing applications
  • Interview preparation/coaching
  • Training courses
  • Volunteering
  • Finding employment
  • Finding apprenticeships

What happens after I apply?

  • You will have your own adviser or mentor.
  • They will find out what help you need and agree on the next steps with you.
  • You can decide whether Communities for Work / Connect to Work is for you following your meeting with your adviser or mentor. You do not have to join Communities for Work / Connect to Work.
  • If you decide to join Communities for Work / Connect to Work, your adviser or mentor will arrange to meet or contact you regularly to ensure you are getting the help you need.

Case Study

Lisha was 19, living in Flintshire and unemployed for over two years. She was referred to Communities for Work and allocated a mentor. Lisha had limited previous work experience and her confidence was low and she did not feel comfortable going out of her local area

Her mentor worked with Lisha to improve her confidence and prepare her for applying for work opportunities. In August Sainsbury’s had a recruitment drive for cleaning operatives in the area. Lisha successful gained employment after support from her mentor with interview skills and collating the appropriate I.D.

Lisha has recently been promoted to Site Manager and is now working full time and is looking for her own home. Lisha said “it’s going great.  I love getting up for work in the morning and putting my uniform on, and I have also made new friends”

Lisha’s mentor said despite having low skills, no transport and very little work experience it is very rewarding to see how well Lisha is doing now. It has made a real difference to her life. She has done amazingly well and should be proud of herself. 

Astudiaeth Achos - Case Study