Alert Section

Youth Support Services


Advocacy

Advocacy Services North East Wales

Provide support around ensuring that your voice is heard when arranging your care and support.

They will work with you to ensure that you are able to say what you want to say, secure your rights, represent your interests and obtain the services you need.

Contact details – 01352 759332 or advocacy@asnew.org.uk or self-refer at Advocacy Services North East Wales.

Snap Cymru

Provides reliable, impartial support for young people, parents and carers throughout Wales.

Support will be provided around helping you to get the right education for young people with all kinds of special educational needs/additional needs and disabilities, including assessments, individual educational plans, bullying and attendance etc.

Contact details – 08088 010608.

Parents can make a referral at Web Forms - Snap Cymru.


Autism

Your Space

Support for 5-19 year olds.

A small charity that offers support to young people with Autism, and their families based in Llay, Wrexham.

You do not need a diagnosis of Autism to attend. Support offered includes Youth Clubs, and outreach services (these are currently on hold, but will hope to return in the near future).

Contact details – 01978 856859 or visit Facebook - Your Space Wales.

North Wales Integrated Autism Service

Offer an Autism diagnosis assessment for those aged 18+.

They can also provide support around understanding your diagnosis, access to group work and individual support and advice, along with support for parents of Autistic individuals.

Contact details – 01352 702090 or NW.IAS@Flintshire.gov.uk or you can self-refer at Neurodivergence Wales - North Wales Integrated Autism Service.


Apps

Calm Harm

An app designed to help manage the urge to self-harm. Includes the following activity topics: comfort, distract, express yourself, release and random.

This app is free to download on the app store on your phone.

Mindshift

This app uses a CBT approach to help you to learn to relax and be mindful, develop more effective ways of thinking, and use active steps to take charge of your Anxiety.

This app is free to download on the app store on your phone.

Happify

This app uses science-based activities and games to help you to overcome negative thoughts, stress and life challenges.

This app is based on theories of positive psychology, mindfulness and CBT.

This app is free to download on the app store on your phone.

Calm

This app is designed to help manage your day-to-day life stressors, help you to sleep better and live a happier and healthier life using different mediation and relaxation techniques.

You can download this app on the app store on your phone. This is not a free app however, there is an option for a 14-day free trial.

Headspace

This app provides mindfulness tools for everyday life, including mediations, sleepcasts, mindful movement and focus exercises.

You can download this app on the app store on your phone. Unfortunately, this is not a free app.

Ahead

This app is designed to help you to understand and manage your emotions, track and watch your progress and explore 100+ science proven techniques.

This app can be downloaded on the app store on your phone. Unfortunately, this app is not free, but a free trial is available.


Bereavement

Cruse Bereavement

Can offer a unique mix of support, this can include understanding your bereavement, group information sessions or 1-2-1 support.

This support is usually offered over the phone or via video call or groups such as peer support groups.

For more information on accessing this service please contact – 03001 111003

Blue Cross

A support service designed particularly for pet bereavement, enforced separation or theft.

They offer a safe space for you to discuss how you are feeling, to help you to terms with your loss at your pace.

You can access call support everyday 08:30-20:30 on 08000 96606 or email at plsmail@bluecross.org.uk you will get a response within 48 hours.

Webchat support is offered 08:30-20:30 every day on the Blue Cross website.

Child Bereavement UK

Help families to rebuild their lives when a child grieves or when a child dies.

They support children and young people up to the age of 25 when someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying.

Contact details – 08000 288840 or helpline@childbereavementuk.org or visit the Child Bereavement UK website.


Drugs and Alcohol

Flintshire Sorted

Support for young people up to age of 22, with the aim of minimising the risk of drug and alcohol related harm to individuals, families and the community.

They provide 1-2-1 informal support, and guidance wherever suits you.

Contact details – 01352 703490 or email at sorted@flintshire.gov.uk for a referral form

CAMFA 14+

A service for young people aged 14-25 who are concerned about their drug and alcohol use.

Support can also be offered to those who have been affected by substance use of a family member. This support can be face-to-face, online or on the phone.

Up to 12 sessions will be offered around counselling, motivational interviewing and extended brief interventions of CBT.

Contact details – 01492 523690 or enquiries@adferiad.org to access the self-referral form. 


Disordered Eating

BEAT

BEAT run a number of disordered eating online support groups for those experiencing issues around their eating; a diagnosis is not necessary to participate in these groups.

These support groups run at different times and dates in the week.

For more information and to sign up to one of these support groups visit their website.


Domestic abuse / sexual assault 

DASU

Provides support, and advocates for individuals and their children who have been abused by someone who they have had a close an intimate relationship with.

Support can include: professional and independent domestic abuse support, personal safety planning, 24-hour emergency access to a network of safe houses, an opportunity to explore your options, link to other agencies or support to remain in their home if they so wish to.

Contact details – Mon-Fri 09:30-16:30 at 03333 600483 or out of hours 08088 010800 or email at info@dasunorthwales.co.uk.

Men’s Advice Line

This is an information hub to help find contacts to your local male victim’s domestic abuse service, these services can provide support with the following: accessing refuges/safe houses, services offering specialised support for domestic abuse and other areas of need, including housing, homelessness, immigration and mental health etc.

Contact details – 08088 010327 or visit their website.

Stepping Stones

A counselling service for those aged over 18 who are survivors of sexual abuse in childhood.

There is no requirement for you to go back and talk about your past experiences, their aim is to support people to be able to get on with their lives without feeling so impacted by their trauma.

Contact details – 01978 352717 or info@steppingstonesnorthwales.co.uk or you can self-refer on their website.

RASAC North Wales counselling 

Provides information, specialist support and therapy to anyone aged 3+, who have experienced any kind of sexual abuse or violence either recently or in the past.

For counselling individuals need to be 18+.

Each therapy sessions will last around an hour and will normally be the same day and time each week.

Contact details – 01248 670628 or you can self-refer on their website.


Employment

We Mind the Gap – ‘We Discover’ 

A 3-month virtual programme where young people can discover more about themselves, grow in confidence and skills, to enable them to see a clear path for their future.

This programme will include: virtual interactive workshops, guest speakers and role model sessions, build employability skills, a dedicated mentor and lifelong support.

For more information, please contact Kim Harasym-moss at 07732 690705 or kim@wemindthegap.org.uk 

We Mind the Gap – ‘We Grow’

A 12-month programme with 6 months of this in employment.

Within this programme you will complete 5 different work placements, participate in life coaching, and will develop new skills and experiences to prepare you for the world of work. Followed by 6 months of dedicated support.

For more information, please contact Mark Rimmer at 07999 405039 or mark@wemindthegap.org.uk

Jobs Growth Wales+

A training and development programme for 16-19 year old’s that will provide you with the skills, qualifications and experiences that you need to get a job or further training.

Within this programme, you will have the opportunity to: try out new jobs that you might be interested in through work trials and placements, get paid with weekly training allowances, and get a real wage once employed with local employers.

You will receive on-going advice, guidance and 1-2-1 coaching, whilst training to gain recognised qualifications to boost your career options.

You must not already be in full-time education, training or employment for this programme.

Contact details – 08000 284844 or working.wales@careerwales.gov.wales 

Adferiad Academy

A 12-week programme for young people aged 16-24 who live in Wales, have been unemployed for at least 12-months, and are not engaged in any other ESF projects.

During this programme you will have the opportunity to gain accredited qualifications, gain work experience in an Adferiad service of your choosing.

Training can be delivered online, with placements based across Wales.

Contact details – 01792 816600 or academi@adferiad.org.uk

Volunteering Wales

An online database for volunteering opportunities in Wales. If you are unsure what you’d like to do, this is often the best place to start looking.

You can browse by postcode to help narrow your search down even further.

To make a free account to access this database follow this link.

Career Wales

A helpful website to help plan your future career, explore courses, training and apprenticeships.

They also have a quiz to help you identify a potential career for you based on your interests.

Alternatively, you can book an appointment to speak with a careers advisor by calling 08000 284844 


Family Support

We Mind the Gap – ‘We Discover’ 

A service that you can contact about any family or parenting issues that you are experiencing to speak with an experienced professional family support worker.

They will provide you with the opportunity to share your story and will support you to identify a way forward.

Contact details – 07441 444125 Mon-Fr 09:00-21:00 or askus@familylives.org.uk


Gambling

Women’s gambling project – Adferiad

A community based project that aims to improve the awareness of gambling treatment and support for women, and the harm that gambling can cause.

This service is for any female who is aged 18+, who discloses that they have a gambling addiction.

For information, and for a referral to be completed please contact – 01492 863000 or email Cheryl.williams@adferiad.org

Parkland place gambling treatment pathway

Support for people aged 18+ with life challenges, such as Mental Health problems, substance use issues and co-occurring complex needs, in conjunction with a gambling addiction.

For more information, and for a referral to be completed please contact – 01492 203421 or email Cheryl.williams@adferiad.org


Helplines

Papyrus Hopeline

For young people aged up to 35 years old, who are having thoughts of suicide or are someone who is concerned about someone call 08000 648141 or text 88247

SHOUT

A 24/7 helpline, text the word ‘shout’ to 85258 and you will be connected to an advisor who will text you back.

You can discuss anything that is bothering you, they are there as a listening ear. 

The DPJ foundation

A confidential 24/7 helpline specifically for those who work in the farming or agricultural industry.

A listening ear for you to discuss anything that is bothering you.

Call 08005 874262 or text 07860 048799 

NHS 111 +2

24/7 Mental Health crisis support.

Call 111 and press option number 2 to be connected to a trained Mental Health professional.

They can guide you with your next steps, such as facilitating access to alternative services

Live Fear Free

If you, a family member, a friend or someone you are concerned about has experienced domestic abuse or sexual violence and would like to talk to someone about the struggles that you have faced call 08088 010800 or text 07860 077333

Dan 24/7 

Talking to someone about your drug or alcohol problem is the first step to resolving your problems.

You can call anytime on any day for support and advice – 08088 082234 or dan@helpline.wales

Cruse bereavement

Helpline offering emotional support to anyone affected by grief, giving you space to talk about your feelings, and how you’ve been coping with your grief.

This helpline is open Mon, Wed, Thur and Fri 09:30-17:00 and Tue 13:00-20:00 on 08088 081677 

Samaritans

If you need someone to talk to Samaritans will listen to you, they won’t judge you or tell you what to do.

You can call anytime day or night at 116 123 or email at jo@samaritans.org (it may take several days to receive a reply via email)

Galop

A helpline for LGBTQ+ individuals experiencing abuse or violence, such as hate crime, domestic abuse, sexual violence or any other kind of abuse.

This helpline is for those aged 18+.

Open Mon-Thur 09:30-20:00, Fri 09:30-16:30 or you can email help@galop.org.uk at any time

NSPCC

Free and confidential advice and support for under 18’s to discuss anything that you are worrying about.

Call 08001111 or for more information around accessing support from a 1-2-1 counsellor click here.

Men’s Advice Line

A helpline for men affected by domestic abuse to offer a listening ear to hear about what is going on for you at the moment.

You can be connected to either a male or female advisor call 08088 010327 on Mon-Fri 10:00-17:00


Housing Support

Housing Support

Provides housing related support services to people over the age of 16.

This is designed to be an early intervention, to prevent people from becoming homeless, stabilise their housing situation, or help potentially homeless people find and keep accommodation.

For more information – 01352 703515 or housing.support@flintshire.gov.uk or complete a self-referral at Flintshire County Council - Housing Support.

Flintshire Youth Homeless Prevention Service

A prevention service working with young people aged 11-25 to ensure that they don’t become homeless.

Provide 1-2-1 work to help young people to become independent and support with employment, college and training.

They can also provide prevention work around managing conflict, emotions, improving relationships to prevent homelessness, and they can provide sessions around being renting ready for young people looking for their own accommodation.

For more information call Adrian – 07775027616 or asking a professional such as your GP to refer you. 

Citizen’s Advice

Have some great information about everything to do with housing, eviction, applying for council housing, and/or a housing association home on their website.

Shelter Cymru

A service that offers housing advice, homelessness, renting or debt advice for those under 25.

For more information click here.

Mental Health Link Support

Supports individuals with their Mental Health and/or substance use issues who are currently homeless or at risk of being homeless.

Support can be provided around securing permanent accommodation and living independently, whilst supporting your wellbeing and developing your skills.

To find out more information – 0179


LGBTQ+

GALOP

Can provide a range of services for individuals aged 13+ including advice and support to help you and others to be safer, ongoing emotional support, urgent help including medical support, information on safety and emergency housing etc.

Support can be via phone, email, or face-to-face (if an advisor is based in your local area).

Contact details – advice@galop.org.uk or make a self-referral on their website.

VIVA

Youth groups and support for young people aged 11-25 who are lesbian, gay, bisexual, trans or questioning.

For more information around the 1-2-1 support that you can access, and the Youth Groups, please contact 01745 357941 or info@vivalgbt.co.uk

Umbrella Cymru

Specialise in gender and sexual identity, diversity, equality, and inclusion.

Support provided anywhere in Wales around identity, confidence, coming out, gender identity, support to access treatment, surgery or social support, filling in deed poll applications, and make applications to gender recognition panel.

Support can also be provided to families.

Contact details – 03003 023670 or text 07520 645700 or info@umbrellacymru.co.uk or you can self-refer on their website.


Leaving Care

Action for children – Skills + 

A Psychosocial skills building intervention for young people leaving care aged between 16-24 years old.

They aim to support young people to develop the following skills: mindfulness, emotion regulation, distress, tolerance and interpersonal effectiveness.

You will be provided with your own practitioner who will meet you wherever you feel comfortable, either weekly or fortnightly.

They also have a transition youth worker, who can provide practical skills to support you towards independent living.

Contact details – 07887 943743 or skillsplusnorthandmidwales@actionforchildren.org.uk 


Mental Health

Inspire

Youth Workers who provide 1-2-1 support to 11-18 year olds (up to 19th birthday) who engage in self-harming or suicidal ideation behaviours past or present.

Around 8 sessions will be provided, based on goals that you identify such as: coping mechanisms, anxiety, sleep hygiene, mood management or signposting to other services or groups.

You cannot be open to CAMHS and Inspire at the same time, and a referral must be completed by a health professional, such as CAMHS, GP or school nurse. 

Silvercloud

Online programme designed for young people aged 16+ to improve and maintain your wellbeing by changing the way you think and feel about things.

This is a free programme that you can work through in your own time, and include topics such as body image, stress, mindfulness, resilience, sleep, depression, and OCD.

The programme includes videos, activities, quizzes, audio guides, and journals. You have 12-weeks to complete each programme.

You can sign up to this programme on their website or for more info email silver.cloud@wales.nhs.uk 

Live life to the full

Offer 8 weekly sessions for 18+ year old’s either online or face-to-face using an informal CBT based course.

Throughout this course they will support you to identify what issues you are facing, how to break the cycle, and overcoming low confidence. This focuses on creativity and fun.

No referral is needed. For more information – 01352 974430 or email enquiries@newmind.org.uk

The Mix – Counselling

If you are looking for short-term help with your mental health and emotional wellbeing, and are aged between 11-25 years old, this counselling support may be for you.

The counselling is offered over the phone or web chat, they will be there to listen to your problems and help you to find ways to cope in a confidential safe space.

They can provide support around the following topics: bereavement, relationship breakdowns, sexual identity, feelings of depression/sadness, and feeling more confident.

You can self-refer on their website.

Young people’s counselling service

For young people struggling, up to the age of 18.

You will receive around 6 1-2-1 sessions weekly.

This service will provide you with a regular, confidential space to talk about the problems that you are facing, such as anxiety, depression, bereavement, gender and sexuality, and self-harm.

You can either complete a self-referral yourself at YPCS@Flintshire.gov.uk just record your name, DOB and school or college (if you attend one), or you can text this 80800.

Alternatively, you can ask somebody else to complete this referral for you. 

MIND (North, East Wales)

Offer counselling for those aged 12+ however, this is priced at £45 per session, and are held at the wellbeing centre in Mold.

They will help you to explore your feelings and problems, identify why you are feeling the way that you do, work out what you can do next, and how you can improve things.

This support can be face-to-face, online or over the phone.

To express your interest call 01352 974430 or for more information click here.

Parabl – Talking therapies partnership

Free counselling for individuals facing common mental health difficulties, or challenging life events, which may be impacting their emotional wellbeing.

The sessions will be held at the wellbeing centre in Mold or over the phone.

To express your interest – 03007 772257 or ask@parabl.org.uk

CLIC

Clic believes that no one should feel lonely, or isolated.

Through their free online community, Clic are there for you around the clock.

This service enables you to speak safely and openly about how you are feeling, and provides you with the opportunity to share your experiences.

On Clic’s webpage they have lots of mental health resources, advice and information, a 24/7 online chatroom, forums, mood trackers, and live Q&A sessions with mental health experts.

For more information and to sing up to Clic click here.

New Mind

Activities across Flintshire and Wrexham, such as autumn walk and talks in Buckley, mindfulness and meditation at Caia Park, and online quizzes.

To find out more information regarding dates and times of these activities, visit their website.

Dru Yoga

A gentle form of yoga for anyone who has a Mental Health problem.

This is online and is suitable for all abilities, all fitness levels and all age groups.

No referral is required to take part in Dru Yoga however, they will need your email address to join the virtual yoga club.

For Wednesday or for Friday Dru Yoga groups express your interest at 01352 974430 or enquiries@newmind.org.uk

The DPJ foundation

Free counselling for those who work in the farming or agriculture industry.

When you make contact, you will be contacted within 48 hours by a counsellor, and will be seen within a week.

Counselling can be face-to-face, online, or over the phone in either Welsh or English.

To access counselling call or text 08005 474262 or email kate@thedpjfoundation.co.uk 


Young Carers 

Flintshire family support

This service helps unpaid carers who take care of loved ones over the age of 18 dealing with Mental Health, substance use or physical health issues.

They are able to provide 1-2-1 or group support.

They will support you to meet and socialise with other carers, provide a range of opportunities to take time out for yourself, and can support you to access short breaks.

For more information or to complete a self-referral – 07972 776419 or Bernice.ross@adferiad.org

NEWCIS

This service delivers information, 1-2-1 support, training and counselling to carers ho provide unpaid support to family or friends living in North East Wales.

For more information on this service – 01352 752525 or enquiries@newcis.org.uk or visit their website.


Young Carers 

Menstrual Health Education Toolkit – Under 18’s 

This toolkit aims to empower young people with accurate knowledge about their bodies, and their menstrual health.

They are passionate about improving education around what a ‘normal’ menstrual cycle is, and what is isn’t, and how to access support.

This toolkit includes topics such as: menstrual cycles, period products, contraception, menstrual health conditions, and infections. To download this free toolkit PDF click here.


Money Advice

Money Helper

Information guide around paying your own way, taking responsibility for moving out for the first time, and paying your own way.

This guide will help to breakdown exactly what costs are involved including accommodation, food, utilities, mobile/broadband, tv licence etc.

To access this guide, click here.


Social

KIM Inspire

There are several different groups that you can get involved in, including: KIM4HER – A support group to help manage wellbeing.

They offer a wide range or free activities, groups and accredited courses e.g. welsh language, crafts, book club and digital skills. KIM4HIM – Group activities that offer the chance to talk about challenges, and discuss issues.

They run activities, courses and social events, such as golf, photography, gardening and DIY.

For more information call – 01352 872189 or info@kim-inspire@org.uk 

Connah’s Quay Youth Club

Every Thursday 6:30-7:30pm at Connah’s Quay community centre, CH5 4DZ.

For more information contact Mick – 07786 126898 mick.holt@flintshire.gov.uk

Deeside Youth Club

Every Tuesday and Thursday 5:30-8pm at Deeside Leisure Centre, CH5 1SA.

For more information contact Laura 07741 833072 laura.roberts@flintshire.gov.uk 

Flint Youth Club

Every Monday, Tuesday and Thursday 6:30-9pm at Jade Jones Pavilion, CH6 5ER.

For more information contact Mick – 07786 126898 mick.holt@flintshire.gov.uk

Greenfield Youth Club

Every Monday and Wednesday 5:30-8pm at School Lane, Greenfield, CH8 7HR.

For more information contact Mick – 07786 126898 mick.holt@flintshire.gov.uk