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Freedom of Information Act / Environmental Information Regulations

Description
How to ask for information; Charges; Complaints Procedures
Url
/en/Resident/Data-Protection-and-Freedom-of-Information/FOI-EIR.aspx

FCC Personal Assistants Handbook 2024 V2

Description
personal assistants handbook 2024 direct payments
Url
/en/PDFFiles/Social-Services/Direct-Payments/Information-for-Employers/FCC-Personal-Assistants-Handbook-2024-V2.pdf

Your right to compliment and complain about Social Services

Description
A guide to using the Social Services Complaints Procedure
Url
/en/Resident/Social-Services/Your-right-to-compliment-and-complain-about-Social-Services.aspx

Information Sheet 1 - Puberty, the Teenage Brain and Sleep

Description
Information Sheet 1 - Puberty, the Teenage Brain and Sleep
Url
/en/PDFFiles/Early-Years-and-Childcare/Information-Sheet-1-Puberty-the-Teenage-Brain-and-Sleep.pdf

Privacy Notice

Description
What to expect when the Council collects personal information
Url
/en/Resident/Contact-Us/Privacy-Notice.aspx

Privacy Notice

Description
What to expect when the Council collects personal information
Url
/en/Resident/Data-Protection-and-Freedom-of-Information/Privacy-Notice.aspx

Trading Standards Consumer Charter

Description
This charter explains the Trading Standards Consumer Advice Service which isavailable to the public and local traders.
Url
/en/PDFFiles/Business-AdviceGuidance/Trading-Standards-Consumer-Charter.pdf

Discretionary Housing Payment Policy

Description
Discretionary Housing Payment Policy
Url
/en/PDFFiles/Benefits/Discretionary-Housing-Payment-Policy.pdf

Concerns and Complaints Policy

Description
Concerns and Complaints Policy
Url
/en/PDFFiles/Customer-Services/2021-Complaint-Policy-Docs/Concerns-and-Complaints-Policy.pdf

Charging for Community Care Services

Description
Charges for community care, services in own home, day care, home care, short term care, care charges
Url
/en/PDFFiles/Social-Services/Adult-Social-Services/SSA-A16D-Charging-for-Community-Care-Services-English.pdf
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