Its official! Flintshire County Council is three times Better Connected
Flintshire County Councils website has been recognised three times in the
national Better Connected Awards. In addition to picking up Best Welsh
Unitary Authority and Best Rubbish and Recycling - Report a Missed
Collection, the website has also received a 4 star rating.
Better Connected is an independent assessment of over 400 council websites
which is run on an annual basis by the Society of IT Management (SOCITM). Its
main purpose is to identify best practice and help councils improve the quality
of online experience for the millions of people visiting council websites to
access information and services.
A star rating of 1 - 4 is awarded based on a range of criteria including; user
journey against a set of specific tasks, accessibility, mobility, usability and
quality of content. For the first time, Flintshires website has been awarded
4 stars, the only Welsh website out of only 44 websites across the UK to
achieve this standard.
Council Leader, Councillor Aaron Shotton, said:
This is excellent news. It represents a huge achievement and recognises the
work of the Councils IT and Customer Service teams who are working closely
together to improve the websites design, the quality of its information and
the range of online services it offers.
From the left: Jason Snead, Jake Selvester, Matthew Small, Cllr Peter Curtis,
Mandy Humphreys, Colin Everett, Alan Holden, Gareth Owens