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Update on odour complaints

Published: 21/08/2023

Flintshire County Council’s environmental health service is investigating odour complaints covering an area from Connah’s Quay to Sandycroft.

The first formal complaint was received at the end of April 2023, and since then, the council has been working alongside Natural Resources Wales (NRW) to identify the source of the odour.

Officers have visited and assessed local businesses who emit waste products into the environment as part of their operation, as well as several smaller sites in the Sandycroft area where most of the complaints have been received.

Cabinet Member for Planning, Public Health and Public Protection, Councillor Chris Bithell, said: “I can assure residents that we are doing all we can to get to the source of this odour. As a result of the work undertaken by the council and NRW, some significant lines of enquiry are now being pursued.

“We are in the process of appointing an independent odour specialist to try and confirm the source or sources. In the meantime, we ask residents to continue reporting incidents to us. As part of the investigation, we have requested a sample group of residents to log when the odour affects them, the frequency and intensity.”

To report an odour, call 01352 703440 or e-mail