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Social Services Information Leaflets

Social Services for Adults, County Hall, Mold, CH7 6NN.  01352 803444
Children's Social Services, Chapel Street, Flint, CH6 5BD. 01352 701000

How to access Care and Support in Flintshire (PDF)

Reablement (PDF)
Reablement Carers (PDF)
Telecare (PDF)
Telecare sensors (PDF)

Your right to compliment and complain - Guide to the complaints process for Social Services. Complies with guidance from the Welsh Government.
Carelink - an emergency alarm monitoring service giving you the ability to summon help whenever the need arises.
Occupational Therapy Service - exoplains the assessment process for Social Services Occupational Therapy services.
Adaptations in your home - a guide to the process including Disabled Facilities Grants.
Care Services in your own homes - information on home care services including a listing of local providers and the types of care they offer.
Equipment to help with your disability - explains what equipment Social Services will provide.
The Role of the Deputyship Team
The Old Brewery - a specialist day service and resource centre for younger people with dementia.

 Memory Cafe Calendar

Transition
Transition - introduction to the transition process from children's Social Services to adult Social Services. Includes physical as well as learning disabilities.
Parent and Carer guide to transition English

Care Homes
Thinking about a care home - published by the Welsh Government. For people considering a move into residential care.
List of Care Homes

Direct Payments
Direct Payments factsheet - short guidance about direct payments.
Direct Payments Easy Read
Direct Payment Account
Pooling Direct Payments Guidance
Pooling Your Direct Payment Easy Read

Charges
Charges for Domiciliary Care - includes service charges.
Paying for Residential Care - includes service charges.
Deferred Payment Scheme - helping home owners to pay residential care costs until their property is sold.

Carers

Essential Carer Guide

NEWCIS Carer Information Booklet English May 2017
Reablement Carers
Services for Carers in Flintshire

 

Children
Social Services Help for children, young people and their families (PDF)
Occupational Therapy for Children
(PDF)


Social Services Annual Report 2016-17
(PDF)

Social Services Overview 2015-16 (PDF)
Social Services Annual Performance Report 2014-15 (PDF)
North Wales Dementia Commissioning Statement (PDF)

Working Together with you To improve health and social care services for older people in Flintshire August 2015 (PDF)

A FRAMEWORK FOR DELIVERING INTEGRATED HEALTH AND SOCIAL CARE for OLDER PEOPLE with COMPLEX NEEDS. NORTH WALES STATEMENT OF INTENT (PDF)


Social Services Complaints and Representations Procedure (PDF)
Social Services Annual Performance Report 2014-15 (PDF)

Social Services Annual Performance Report 2013-14 (PDF)