Report Rights of Way issues online using CAMS (Countryside Access Management System):
Enter CAMS (already registered)
Register for CAMS*
*If a user wants to report a fault they will need to have registered in CAMS and then be subsequently logged in. To register, the user will be required to provide some basic personal data including an email address for contact purposes. Once logged in they can access the web map where they will be able to identify the location of the problem and enter details from drop-down lists. Once a fault has been submitted, the user will be automatically sent a confirmation email. Checking on the progress of an individual problem can be done via the reference number which will have been issued at the time of reporting on the confirmation email, though we are currently looking at adding a feature which will, if required, list all the reports that have been made by an individual user.
On entering the system the first page a user will see is a public web map. This will allow the user to explore the Rights of Way network by navigating around the map, go to selected locations and switch layers off and on. There are differing types of icons on the map which indicate the different types of furniture such as stiles and kissing gates and when these are clicked on information about the furniture will be displayed in speech bubbles. If photographs are available of the furniture thumbnail photos will be displayed in the speech bubble and if clicked on will open a larger web-ready version of the photograph.
Reporting problems using this system will assist the Rights of Way Team and users of the network to improve the network and build a picture of those areas in need of most attention. Information provided will assist with the prioritising of programmes of work, targeting effective enforcement and directing the work of the Footpath Inspectors and Rights of Way officers.
Report Rights of Way issues without using CAMS:
For any other problem relating to a public right of way whether it is an obstruction, aggressive animals, missing signposts, damaged or out of repair stiles or damaged or unsatisfactory surface then please email@example.com or telephone 01352 704612.
Please note that if you require an update on your case then please log via the CAMS system.
It would be helpful if you could provide as much information as possible about the nature and location of the problem.
For issues relating to dog fouling, drainage, grass cutting, shrub maintenance / weed control, street cleansing, street lighting - please email firstname.lastname@example.org or telephone 01352 701234.