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Direct Payments

What are Direct Payments?

If you are eligible for help to meet your care needs, Flintshire County Council can give you the money instead of a service. You can spend the money on getting the support you need. This is known as a Direct Payment.

You can use your Direct Payment to arrange support that is right for you and your lifestyle.

Having a Direct Payment means that you can have more control over the support you need, be able to make important choices about your care, and have far greater flexibility over your support than care arranged by the council.

More and more people are having the opportunity to receive a Direct Payment, and many of them are telling us that Direct Payments has changed their lives for the better.

Who can apply for a Direct Payment?

Direct Payments can be offered to people who are eligible to receive social care services - with the exception of permanent residential care services.

To be eligible for Direct Payments Flintshire County Council need to be satisfied that your needs can be met in this way and that you are able to managing the Direct Payments, either alone or with available help.

How do I get a Direct Payment?

In order for you to get a Direct Payment you need an assessment of your care needs. If you have a social worker or care manager then contact them. If not please call Adult Social Services on 01352 803444 or Children’s Social Services on 01352 701000.

What should I do if I want to find more about Direct Payments?

Please speak to your social worker or call:

Mark Cooper (Direct Payments Coordinator)

Flintshire Community Services, County Hall, Mold, Flintshire, CH7 6NN

Telephone: 01352 701101

E-mail: Mark.Cooper@flintshire.gov.uk

or Adult Social Services on 01352 803444

or Children’s Social Services on 01352 701000.

Direct Payments factsheet (PDF)
Direct Payments Easy Read (PDF)

Pooling Direct Payments Guidance (PDF)
Pooling Your Direct Payment Easy Read (PDF)

Direct Payment Account (PDF)