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Potholes, pavement & road defects

Many defects on the roads, footways, verges, cycleways, drainage, town centres, and bridges (whether over or under highways) are picked up during our regular inspection.  However, if you do spot a problem you can report it below.

Contact Streetscene

Alternatively:

  • Download the Flintshire App! – report it using your mobile device. Submit anonymously or register. Benefits of registering include receiving updates on the progress of your report, ability to see all your previous reports and give feedback.
  • View the Streetscene telephone number and speak with an advisor.

What happens next?

If you provided an email address you will receive an acknowledgement. If you didn't provide an email you can contact streetscene@flintshire.gov.uk for an update.

Frequently asked questions

Permission to drop a kerb or widen a driveway?
Discuss your intentions with Highways Development Control on 01352 704611.

My car has been damaged by a pothole, can I claim? I have fallen or tripped on the pavement, can I claim?

In order to make a claim, you must provide us with details of the exact location, date and time of the accident.  Copies of any photographs of the defect and the surrounding area, to help us to identify the location, are also helpful.  Your claim must be made in writing and should be sent direct by post to:

Insurance Section
Flintshire County Council
County Hall
Mold
Flintshire
CH7 6NA

Once the defect has been positively identified, your details, along with our records of inspections, maintenance, complaints and any accidents at the location for the previous 12 months, will be passed to the Council's insurers.