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Pest control

The Service We Provide

All of our work is carried out with regard to health and safety and the protection of non-target animals.

We use pesticides and preventative measures to ensure that the infestations are identified and remedied as quickly and humanely as possible. We will also provide you with information on the best methods to prevent the pests from returning.

We Will Treat For The Following:

Rats

  • We will treat inside or outside
  • Rat droppings are black/dark brown in colour and are approx ½ inch in length.

Mice

  • We treat indoors only, no treatment will be done outdoors or in gardens etc.
  • Mice droppings tend to look like black grains of rice. 

Fleas

  • If you are being bitten around the lower leg and ankles and have cats/dogs at the property then you may have an infestation of Fleas, the first course of action is to have the pet treated by a vet for fleas then contact us to arrange for an Officer to treat the premises if necessary. Further advice will be given when you place your request.
  • We treat indoors only, no treatment will be done outdoors or in gardens etc
  • Treatment is chargeable to all as pet fleas can be avoided by responsible pet ownership i.e regular flea treatment on the pet by a veterinary surgeon / owner.

Wasps

  • We only treat outside (including outbuildings)
  • Treatment is chargeable, a concession will be applied if you are on Income Support, Job Seekers Allowance, Disability Living Allowance (DLA) or State Pension. Proof of benefits must be shown to Pest Control Officer otherwise you will be charged. The benefit must be payable to the homeowner/Tenant and not to dependants/children etc.
  • The service is chargeable as wasps are not considered to be prejudicial to health (i.e. do not transmit disease) they are more of a nuisance problem.

Crawling ants

  • We treat indoors only, no treatment will be done outdoors or in gardens etc
  • Treatment is chargeable, a concession will be applied if you are on Income Support, Job Seekers Allowance, Disability Living Allowance (DLA) or State Pension. Proof of benefits must be shown to Pest Control Officer otherwise you will be charged. The benefit must be payable to the homeowner/Tenant and not to dependants/children etc.
  • The service is chargeable as ants are not considered to be prejudicial to health (i.e. do not transmit disease) they are more of a nuisance problem.

We Do Not Treat For The Following

  • Bats: these are protected contact the Countryside Council for Wales 01248 385500 for advice
  • Bees: a local bee keeper may be able to help although they may charge (see Yellow Pages).
  • Foxes: Please visit The Fox website (new window) for useful information on how to deal with foxes in your garden.

You could refer to Yellow Pages for a private pest controller for the following

  • Bedbugs
  • Cockroaches
  • Moles
  • Flying ants
  • Cluster flies
  • Squirrels
  • Birds
  • Woodworm
  • Beetles
  • Woodlice
  • Hornets
  • Psocids
  • Weevils
  • Silverfish
  • Moths
  • Mites
  • Foxes
  • Rabbits

Fees And Payment

Some treatments are chargeable as identified above. You can pay the operative when they visit to carry out treatment. We welcome payment by cheque (made payable to 'Flintshire County Council'), cash and most credit or debit cards. Or we can invoice you (an additional charge is made for invoicing).  

Request A Visit / Further Advice 

Submit an online enquiry

Alternatively:

  • Download the Flintshire App! – report/request it using your mobile device. Benefits of registering include receiving updates on the progress of your report, ability to see all your previous reports and give feedback.
  • View the Streetscene telephone number and speak with an advisor.

What Happens Next?

Your report/request will be sent to our Streetscene team. If you provided an email address you will receive an acknowledgement with your reference number followed by a progress update later. If you didn't provide an email you can contact streetscene@flintshire.gov.uk for an update.

The Pest Control Section will endeavour to respond to requests for the treatment of pests within 3 working days. In the summer time our workload increases greatly, we therefore cannot promise to meet the above response times. 

Related Pages

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