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Alert Section

Council Services and the weather

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Yellow Weather Alert - Snow

Met Office

Out of Hours Form

If you need to report an out-of-hours emergency, you can use Delta Wellbeing's online form below.

Once submitted, it goes straight to their 24/7 team to action, so there’s no need to call and check.

Go to the out-of-hours online form

Check on your neighbour

Please check in on your neighbour during the weather.

If you are concerned about them, you can contact the Council’s out of hours emergency duty team on 0345 0533 116.

Alternatively, for assistance from Police, Fire, or the Ambulance service dial 999.

Council Housing Repairs

Council Housing Repairs can be reported online

Report a Council Housing Repair

For emergency out-of-hours council housing repairs, visit the Out of Hours page.

Power Cuts

Power Cuts List - SP Energy Networks

  1. Have the national 105 emergency helpline on hand – it’s best to keep this on the fridge or saved in the contacts on your mobile phone. Report any power cuts immediately and we will keep you updated by text or voice alert messaging whilst our engineers are working to restore your power. 
  2. Store a battery or wind-up torch – leave this somewhere you can access easily so you can use the torch to check on the fuse box and make your way around the house safely. 
  3. Beware of fallen power lines – power lines may have fallen so beware of this when venturing out of your home. Always treat them as live and report them right away by calling 105. 
  4. Keep your mobile charged – having your mobile phone charged means you can call for support if needed. It’s also worth having an analogue phone as this doesn’t run off the main electricity supply. 
  5. Keep the heat in – if your power does go out, your heating might not work so keep extra blankets nearby and close window shutters, blinds, or curtains to help keep the heat in. 

SP Energy Networks also have a Priority Services Register for customers who may need extra support in a power cut.

Public Transport

Rail - To check for updates, please visit National Rail

Bus Services - To see how public transport may be affected near you go to Traveline Cymru

Road Closures

For the most up to date road closures, visit one.network

Gov.uk - Prepare

This website aims to increase public preparedness for emergencies by providing simple and effective advice.

Visit Gov.uk - Prepare

Social media

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