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Housing Benefits - Privacy Notices

Housing Benefit and Council Tax Reduction Privacy Notice

Flintshire County Council will use the information you give in this form, and any supporting evidence you provide, to process your claim for Housing Benefit and Council Tax Reduction. This is required under Housing Benefit and Council Tax Reduction regulations.All information will be held securely on our system.

Flintshire County Council may pass the information to other agencies or organisations such as the Department for Work and Pensions (D.W.P) and the HM Revenue & Customs (H.M.R.C), as allowed by the law.

Flintshire County Council may check information you have provided, or information about you that someone else has provided, with other information we hold. We may also get information about you from certain third parties, or give information to them to:

  • make sure the information is accurate
  • prevent or detect crime
  • protect public funds

Information received from HMRC and/or DWP that indicate a change of circumstances may result in your benefits being adjusted automatically by our system.

Flintshire County Council will not give information about you to anyone else, or use information about you for other purposes, unless the law allows this.

If you feel that Flintshire County Council have mishandled your personal data at any time you can make a complaint to the Information Commissioners Office by visiting their website or by calling their helpline on 0303 123 1113.

Uniform Grants Privacy Notice

Flintshire County Council will use the information you give in this form, and any supporting evidence you send, to process your Uniform Grant application. This is required under the Uniform Grant policy.

This information will be held securely on our system for 2 years after your claim has been terminated.

Flintshire County Council will inform you of eligibilty.

Flintshire County Council may check information you have provided, or information about you that someone else has provided, with other information we hold. We may also get information about you from certain third parties, such as Department of Work and Pensions (DWP) to:

  • make sure the information is accurate
  • prevent or detect crime
  • protect public funds

Flintshire County Council will not give information about you to anyone else, or use information about you for other purposes, unless the law allows this.

If you feel that Flintshire County Council have mishandled your personal data at any time you can make a complaint to the Information Commissioners Office by visiting their website or by calling their helpline on 0303 123 1113.

Free School Meals Privacy Notice

Flintshire County Council will use the information you give in this form, and any supporting evidence you send, to process your Free School Meals application. This is required under Free School Meals policy.

This information will be held securely on our system for 2 years after your claim has been terminated.

Flintshire County Council will only confirm eligibility with schools.

Flintshire County Council may check information you have provided, or information about you that someone else has provided, with other information we hold. We may also get information about you from certain third parties, such as Department of Work and Pensions (DWP) to:

  • make sure the information is accurate
  • prevent or detect crime
  • protect public funds

Flintshire County Council will not give information about you to anyone else, or use information about you for other purposes, unless the law allows this.

If you feel that Flintshire County Council have mishandled your personal data at any time you can make a complaint to the Information Commissioners Office by visiting their website or by calling their helpline on 0303 123 1113.

Discretionary Housing Payment Privacy Notice

Flintshire County Council will use the information you give in this form, and any supporting evidence you send, to process your claim for Discretionary Housing Payments. This is required under Discretionary Financial Assistance regulations.

This information will be held securely on our system.

Flintshire County Council may pass the information to other agencies or organisations such as the Department for Work and Pensions (D.W.P) and the HM Revenue & Customs (H.M.R.C), as allowed by the law.

Flintshire County Council may check information you have provided, or information about you that someone else has provided, with other information we hold. We may also get information about you from certain third parties, such as Department of Work and Pensions (DWP) to:

  • make sure the information is accurate
  • prevent or detect crime
  • protect public funds

Information received from HMRC and/or DWP that indicate a change of circumstances may result in your benefits being adjusted automatically by our system.

Flintshire County Council will not give information about you to anyone else, or use information about you for other purposes, unless the law allows this.

If you feel that Flintshire County Council have mishandled your personal data at any time you can make a complaint to the Information Commissioners Office by visiting their website or by calling their helpline on 0303 123 1113.

My Accounts Privacy Notice

Flintshire County Council will use the information you give in this form, to register you on My Accounts to enable you to view your account online. the processing of this information is performed as part of our public task as required under Housing Benefit and Council Tax Regulations 2006 - Regulation 112.

This information will be held securely on our system until you are registered and then this form will be deleted from the system.

Flintshire County Council will not give information about you to anyone else, or use information about you for other purposes, unless the law allows this.

If you feel that Flintshire County Council have mishandled your personal data at any time you can make a complaint to the Information Commissioners Office by visiting their website or by calling their helpline on 0303 123 1113.

E Notification Email System Privacy Notice

Your personal data will be processed by Flintshire County Council for the specific purpose of registering your notification letters to be sent electronically to the email address confirmed by you. The processing of your personal data is necessary as part of our public task as set out in the Housing Benefit and Council Tax Reduction 2006 regulation 112.

Flintshire County Council will retain your data securely on our system until you have been successfully set up for E-Notifications. Your data will then be deleted from the system after one month.

Flintshire County Council will not give information about you to anyone else, or use information about you for other purposes, unless the law allows this.

If you feel that Flintshire County Council have mishandled your personal data at any time you can make a complaint to the Information Commissioners Office by visiting their website or by calling their helpline on 0303 123 1113.

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