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Quarter three monitoring report

Published, 08/03/2017

Flintshire County Council Cabinet members will receive an update on the progress of the Council's Improvement Plan 2016/17 when they meet on Tuesday, 14 March.

The Council sets out its priorities for improvement every year in the Improvement Plan, working on overall targets to develop services and living standards across the county.

Tuesday's monitoring report provides an update on progress for the third quarter 2016/17 from October to December 2016.

Flintshire is a high performing Council as evidenced in previous Improvement Plan monitoring reports and the Council's Annual Performance reports of preceding years.

This third quarter monitoring report for 2016/17 is another positive report with 95% of agreed actions being assessed as making good progress and 58% likely to achieve the desired outcome. In addition, 72% of the performance indicators met or exceeded target for the quarter. Risks are also being successfully managed with the majority being assessed as moderate (55%) or minor / insignificant (34%).

Highlights achieved so far this financial year include:

· Construction of 12 new council houses, the first in a generation, at the Custom House site in Connah's Quay was completed in December. Construction at the Walks site in Flint commenced in August 2016 ahead of the planned programme and will deliver an additional 92 council and affordable homes.
· Work to upgrade our Council owned homes is ahead of target for completion of new kitchens, bathrooms and smoke detector installations by a significant amount.
· 53% of housing enquiries were managed at first point of contact, allowing specialist teams to concentrate on the more complex and urgent cases.
· Dementia Friendly Flintshire: there are 14 care home providers and 7 activity providers using the Facebook page to promote activities available for care home residents. Work has been progressing in schools; pupils and teachers in one high school and one primary school became dementia friends and the pupils attended memory cafes in Sealand and Flint to take part in a joint session of the Never Ending Story.
· 23 new enquiries were received in respect of new investment and existing business expansion, which will lead to job creation. Of the 23 business enquiries received, 18 converted to investment during quarter 3 resulting in a conversion rate of 78% and a cumulative total 16/17 of 998 new jobs.
Councillor Aaron Shotton, Leader of the Council, said:

"Through our Improvement Plan we prioritise areas and services that are important to the community and to our residents and measure how well we are doing. Flintshire County Council continues to be ambitious and innovative in delivering on our priorities which include, assisting people with access to decent affordable housing, quality education, training and employment."

Colin Everett, Chief Executive of the Council, said:
'Performance against our priorities is good evidence of how well our Council is achieving on the things which matter most to our communities. By monitoring the Council's Improvement Plan at different stages during the year, we can assess whether we are going to hit targets set to improve services for residents and focus our energies on our local priorities."


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