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COVID 19 – Important Changes to Highways & Transport Services

On Monday, 25th March 2020, the UK Government introduced strict new measures to tackle the spread of Coronavirus, including a ban on public gatherings of more than two people. 

Following the Prime Minister’s announcement instructing people not to leave their homes unnecessarily, a number of services have changed in order to help us protect as many people in our communities as possible.

The Council will comply instantly with all such national directions. Not to do so would contravene Government guidance. Any services or facilities affected by such announcements will be closed or withdrawn immediately.

All essential Council services are running as normal however, the situation does change quickly. Our priority is to maintain essential services throughout the difficult weeks and months ahead and allocate resources accordingly and to do everything we can to support the health and well-being of all our staff and residents.

We are aware that these changes to services are of concern to everybody but we would urge people to be patient during this challenging time as we work to prioritise essential Council services.


Public Toilets:

All of the Public Convenience buildings and toilet facilities managed by the Council are closed until further notice.  

This action has been taken so that so we can prioritise cleaning and resources across our facilities and keep vital services going as well as reinforce social distancing measures and subsequent low level of demand due to reduced visitors in town centres.

Grounds Maintenance and Grass Cutting:

All grounds maintenance and grass cutting operations managed by the Council have been suspended until further notice.  

This action is to reinforce social distancing measures, limit interactions between staff and the public, direct resources to essential services and in response to the subsequent low level of demand due to reduced visitors to our open spaces and parks.

We are still maintaining school grounds whilst children are in attendance, requesting the contractor to maintain social distance within teams through the use of additional transport, along with the measures provided within their Business Continuity Plans (BCPs) on the grounds of health & safety and welfare of the children.

We will ensure that contractors continue to maintain highway verges and visibility splays on the grounds of health, safety and welfare of highway users.

We will continue to provide an emergency response to Grounds related issues, should they arise.

We will continue to deploy a small team to look after some amenity areas (such as bowling greens) to ensure that the ground conditions do not deteriorate beyond a certain state and ensure that they are in good condition for when it is appropriate to return to these activities. (These sites are currently not open to the public despite these maintenance operations remaining in place)

Suspension of Car Parking Charges:

The County Council has taken the decision to suspend all Pay and Display car parking charges across the County from 25th March 2020. This decision has been made both to reduce personal contact and the risk of surface transition of the COVID-19/coronavirus from machines, and to assist key workers and essential shopping at this challenging time.

Whilst parking in town centres is temporarily free we all required to follow Government advice and:

  • Do not travel unless absolutely necessary
  • Only undertake shopping for essential supplies (food, medicine)
  • Avoid gatherings, even outside
  • Maintain 2m distance from any other person who is not in your household
  • All car parks will continue to be monitored. You should park responsibly within the designated lines, and where possible, at a distance from other vehicles.

Gamfa Wen Car Park and Beach Cleaning:

Gamfa Wen car park in Talacre is now closed. This car park provides additional parking capacity to accommodate tourists and seasonal visitors. Following government advice to stop all non-essential travel, there will be no requirement for this additional parking provision for the foreseeable future. The Council have also been informed by the landowner that the beach car park will also be closed.

During this time, beach cleansing will also be suspended and resource re-deployed to assist with delivering priority services across the County. If you live locally and do walk on the beach, we ask that you take any littler home with you.

Public Transport:

Due to the unprecedented circumstances currently being experienced, some commercial bus services operating throughout Flintshire and bordering counties have made variations to their timetables, which came into effect on Monday, 23rd March 2020. 

All timetables are available on the individual operators’ website and will be kept up-to-date with any additional changes over the coming weeks.

An overview of the changes are listed below.

Arriva Buses Wales

Emergency timetables in place


M & H Coaches

  • Service 29 Operating as usual
  • X1 & X2 operating as per the School Holiday Timetable


P & O Lloyd

Operating Normal Timetables



Operating School Holiday Timetable



Operating Normal Timetable


As future changes may occur at short notice, please check with the relevant bus company before making travel plans.


Community Transport / Local Travel Arrangement Services

Following government advice to stop all non-essential travel and introduction of a

ban on public gatherings of more than two people, the Council’s Local Travel Arrangement Services have been temporarily suspended.

This includes the following travel services:

LT1, LT2, LT3 ( Holywell)

LT4 ( Buckley)

LT7 (Mold to Treuddyn)

LT8 (Caergwrle to Broughton Retail Park)

For any residents who are classified as ‘Key Workers’ and have no other means of transport to access their place of work, the Council will provide a pre-bookable transport service for key workers only.

Please telephone 01352 704771 to discuss your travel arrangements and please provide at least 24 hours’ notice of your booking before you intend to travel. 

This service will also be available to those residents who are required to undertake essential travel journeys (as defined within national Government guidelines).

Thank you for your patience and understanding at this difficult time.

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