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What support is available?

Flintshire Together - Useful Information for Residents

We as a Council are continually looking at ways to help our residents during these unprecedented times.  We have put together this booklet of information from the Council with our partners which we hope you will find useful and beneficial - both from the Council and our partners.

The booklet contains a wide range of topics including:

  • Key Council contact details
  • Safeguarding information
  • Help and advice on Council Tax and rent
  • Welsh Water
  • Warm Wales
  • Fire Service
  • Be aware of scams

To access the above booklet of useful information please follow this link.

Redundancy Support

If you, a family member or friend is faced with redundancy, your employer must treat you fairly and act in accordance with your contract and legal redundancy rights. That includes making sure you’re consulted, following the right selection process and giving you a proper notice period. If not, then you could have a claim for unfair dismissal, or claim compensation for lack of consultation.

The Flintshire Rapid Redundancy Response (RRR) offers assistance to companies and their employees once a redundancy announcement has been made . RRR is a partnership approach to support those at risk of redundancy and consists of relevant agencies and support offering such services as:

Jobs search / skills matching / raising awareness of vacancies with alternative relevant employers / benefit entitlement / ReAct and other initiatives / up-skilling and personal development / CV and interview skills / how to budget and manage finance / C4W programmes / self-employment opportunities / respond to specific individual needs.

Follow this link to a guidance leaflet from ReAct on getting back to work 

Please read these guidance notes carefully before sending in your application for ReAct funding.

Coronavirus Job Retention Scheme

The Government has recently introduced the ‘Coronavirus Job Retention Scheme’.This is to help employees that have had their pay reduced to 80% due to Coronavirus.  If ALL the criteria below are met, please get in touch with us as you may be entitled to more Housing Benefit and/or Council Tax Reduction.

• You are still employed and remain on your employer’s payroll.

• You are NOT currently undertaking any form of work.

• You are receiving 80% of your normal pay.

**Extension to Furlough Scheme - Recent Announcement**

The government announced on 15 April 2020 that the Coronavirus Job Retention Scheme (CJRS) eligibility date had been extended to 19 March 2020. For further information on the scheme please follow this link.

Follow this link to Coronavirus Job Retention Scheme (CJRS) Key Dates.

Changes to Local Housing Allowance Rates (LHA)

On 25 March 2020, the Council received information that the Government were increasing LHA rates effective from 06 April 2020 due to COVID-19. 

For more information and to find out your LHA rate using your postcode; please follow this link.   

Coronavirus – changes to Job Centre appointments

If you are in receipt of benefits you do not have to attend the jobcentre appointments for three months, starting from Thursday 19th March 2020.

You will continue to receive your benefits as normal but all requirements to attend the jobcentre in person are suspended.

You can still make your applications for benefit online as long as you’re eligible.Jobcenters remain open and will continue to support people who are not able to use phones and online, including homeless people.

To find out more please visit: https;//www.understandinguniversalcredit.gov.uk/coronavirus/

Discretionary Assistance Fund for Wales

The outbreak of Coronavirus can be especially worrying if you have difficulty paying your bills and/or your rent.  There is help and advice available to assist you. 

Follow this link to a short guide to the financial support that might be available to help you now covering the following:

  • Loss of income
  • Housing
  • Financial help
  • Living costs
  • Health and wellbeing
  • Contacts