Council seeks residents’ views over new Customer Service Policy
The views of Flintshire’s residents are being sought over the Council’s new
Customer Service policy.
Flintshire County Council is committed to ensuring customer service excellence
is central to the planning, resourcing and delivery of all its services. The
new updated policy reflects the changing way that Council services are being
delivered. It has been designed with the underlying principle that the Council
is here when customers need to speak to us, and that Council services can also
be accessed digitally 24 hours a day, seven days a week at a time that is
convenient to you.
Councillor Aaron Shotton, Leader of the Council, said:
“When customers access Council services, we aim that they receive consistently
excellent standards of customer service. We are seeking any views you may have
that will help us to enhance our new policy to meet our commitment to customer
service excellence. You can get in touch via our Council website, where a link
can be accessed via the front page. The closing date for feedback is Friday 13